• Why Safescan
    • • Complete assortment
    • for one-stop shopping
    • • Fast & secure delivery
    • • 10-day money-back
    • guarantee
    • • 3-year full warranty
    • • In-house support
    • (no call centers)
    • • 100,000+ satisfied
    • customers
  • Customer service
    Customer ServiceOpening hoursMonday to Friday
    09:00 - 17:00

    Call us on:
    +65 6514 0065


    More information
Home / Customer Service / Payment

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  • Payment methods

    We offer the following payment methods for your convenience and, unlike many other shops, never charge any transaction fees.



    Credit cards
    You can pay for your Safescan order using one of the following credit cards:
    VISA
    MasterCard

    We use a secure SSL connection during the checkout process, so your credit-card details are fully protected. After you enter your information, we will communicate with your credit-card issuer to process your payment smoothly and securely.


    China Union Pay
    You can pay with a China Union Pay card safely and easily. Using a UnionPay card, the amount in the transactional currency is converted into Chinese Yuan directly based on the transaction day's exchange rate and deducted from your UnionPay card. Conversion through an intermediary currency such as U.S. Dollar is not necessary. You don't need to pay any currency conversion fee, which may help you save 1% to 2% of the transaction amount.


    Alipay
    Experience fast, easy and safe online payments with Alipay. Using Alipay, especially Chinese buyers can purchase Safescan products from our online store and make a payment in RMB.


    Advance payment by bank transfer
    If you select this payment option, we will ship your order once your payment has been received in our bank account. The e-mail order confirmation we send you will contain your order number; please refer to this number when you make payment, so we can link your payment to the correct order.


    Bank details:
    Beneficiary: Safescan Pte Ltd
    Bank: DBS Bank Ltd
    Bank Account: 014-9043149
    Swift Code: DBSSSGSG

  • Payment security using SSL

    Your privacy and protection are deeply important to us, and we go to great lengths to ensure the security of your information on our site. To protect your information during the ordering process, we use Secure Sockets Layer (SSL). SSL is the industry standard protocol for establishing a secure connection between computers on the Internet. The protocol encrypts all traffic and guarantees message integrity and sender and receiver authenticity.



    There are two ways to confirm that a secure SSL connection has been established:

    • The website’s URL begins with “https://” rather than “http://”.
    • You see a visual cue in your browser’s address bar, such as a lock icon or a green button (varies by browser).


    These cues signify that your payment and personal data are protected. You can click on the lock icon or green button in your browser’s address bar to view the details of the SSL certificate, including its validity.



    Our payment systems also meet the strict security standards of the Payment Card Industry Data Security Standard (PCI DSS). We meet or exceed the key PCI DSS requirements:

    • We never use vendor-supplied defaults for passwords or other security parameters.
    • We always encrypt cardholder data and sensitive information before it is transmitted.
    • We maintain anti-virus software and firewalls to protect customer data.
    • We restrict access to cardholder data to those who have a business need to know.
    • We assign a unique ID to each person with computer access.
    • We tightly control physical access to our systems infrastructure.
    • We track and monitor all access to network resources and cardholder data.
    • We routinely audit and improve our security systems, applications and processes.

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